| Mandatory Core (4 Units) | |
|---|---|
| UNIT 1 (Unit A2) | Manage your own resources and professional development |
| UNIT 2 (Unit B6) | Provide leadership in your area of responsibility |
| UNIT 3 (Unit D6) | Allocate and monitor the progress and quality of work in your area of responsibility |
| UNIT 4 (Unit E6) | Ensure health and safety requirements are met in your area
of responsibility |
| Optional Units | |
| UNIT 5 (Unit B11) | Promote equality of opportunity and diversity in your area of responsibility |
| UNIT 6 (Unit C2) | Encourage innovation in your area of responsibility |
| UNIT 7 (Unit C5) | Plan change |
| UNIT 8 (Unit C6) | Implement change |
| UNIT 9 (Unit D1) | Develop productive working relationships with colleagues |
| UNIT 10 (Unit D3) | Recruit, select and keep colleagues |
| UNIT 11 (Unit D7) | Provide learning opportunities for colleagues |
| UNIT 12 (Unit D8) | Help team members address problems affecting their performance |
| UNIT 13 (Unit D9) | Build and manage teams |
| UNIT 14 (Unit D11) | Lead meetings |
| UNIT 15 (Unit D12) | Participate in meetings |
| UNIT 16 (Unit E1) | Manage a budget |
| UNIT 17 (Unit E9) | Manage the environmental impact of your work |
| UNIT 18 (Unit E10) | Take effective decisions |
| UNIT 19 (Unit E11) | Communicate information and knowledge |
| UNIT 20 (Unit F1) | Manage a project |
| UNIT 21 (Unit F6) | Monitor and solve customer service problems |
| UNIT 22 (Unit F8) | Work with others to improve customer service |
© 2012 Created by Kaplan Networking1.
